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Business Development Associate


This is a Full-time position in San Francisco, CA posted February 1, 2021.

About Extend:
Extend is modernizing the $100 billion-per year extended warranty and protection plan industry using cutting edge technology, and top notch customer service. With a $40M Series B round of funding, we are ready to continue to scale our organization.

Our API-first solution allows any merchant to offer extended warranties and protection plans, both online and offline, while also providing a merchant’s end customers with a vastly improved and modern support experience that eliminates many of the issues customers face today with legacy underwriters.

We are a venture backed startup based in downtown San Francisco (and since COVID began, fully remotely) that is led by founders who have previously had multiple successful exits. Extend is simplifying the technology stack for the extended warranty industry, in the same way that Stripe did for online payments and Affirm did for consumer point of sale financing.

What You’ll Do:

  • You will have a unique opportunity to build the inside-sales muscle of a Series A startup on a rocketship growth trajectory. Early sales hires will be empowered to grow into an Inside Sales Manager or Account Executive within 12-months.
  • Collaborate closely with Account Executives to strategize creative positioning based on insights gathered from potential partners and industry trends
  • Drive new business by identifying, qualifying, and developing new partnership opportunities for Extend and the Account Executive team
  • Manage the first stages of the Sales & Business Development pipeline by nurturing leads through inbound channels, or outbound efforts through phone, email, and other channels
  • Engage potential partners about their goals and challenges, and educate them on the value of Extend
  • Communicate feedback from prospective merchants to sales leadership to drive new product development
  • Contribute significantly to Extend’s growth as we scale our core business and product

What We Are Looking For:

  • 1-2 years of prior work experience
  • Bachelors Degree or equivalent experience – strong passion for Fintech or eCommerce is a plus
  • Ability to work closely with multiple non-sales teams internally; product, engineering, legal, operations, etc.
  • Entrepreneurial mindset
  • Passion for helping customers achieve their goals
  • The desire to pursue a role in sales, and the drive and work ethic to be successful
  • A “Get It Done” attitude to embrace challenges and willingness to work hard to achieve audacious goals
  • Leveraging creative thought processes to adapt to different situations
  • Excellent ability to communicate, extremely detail-oriented
  • Organized mindset and an ability to manage time effectively
  • Ability to thrive in a fast-paced, dynamic, and often ambiguous work environment
  • Willingness to step up to greater responsibility, strong desire to contribute to overall team goal

Life at Extend:

  • Working with a great team from diverse backgrounds in a collaborative and supportive environment
  • Competitive salary based on experience, with full medical and dental benefits
  • Stock in an early-stage startup growing quickly
  • Flexible vacation policy
  • Monthly team events
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