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Customer Service

VITESSE Recruiting & Staffing Inc.

This is a Full-time position in Pasadena, CA posted March 26, 2021.

IMMEDIATE job opportunity for a driven individual who has a proven track record of performance and desires to work for a well-established organization. We are looking for an experienced Customer Service for a physician-focused, primarily physician-owned Managed Services Organization (MSO) medical clinics located in Pasadena, CA. This is a Contract assignment for 60 day but might be longer depending on company needs. THIS JOB IS NOT REMOTLY.

Work Expectations: We are looking for candidate with 2-3 years’ experience in Customer Service, billing, and collections background.

Duties:

Must have medical billing background

Answer customer questions regarding billing, service problems, and features.

Resolve delinquent account balances.

Correct errors and discrepancies on customer billing, as necessary.

Represent company in a professional and positive manner in all situations.

Work under routine supervision.

Perform under general guidelines, procedures, and rules.

Punctual, regular, and consistent attendance.

Requirements

· 2-3 years of general Customer Service experience.

· Experience with billing and collections

· Background working in Call Centers

· Strong oral, written and interpersonal skills

· Excellent problem-solving skills

· Personal computer knowledge necessary

Compensation: $18 – 20 hr.

If qualified and interested in the position, please email your resume relating your skills, background, and experience to the job opening.

Our client is looking to hire the right candidate as soon as possible, time is of an essence.

Apply in person at 30 Corporate Park., Suite 106, Irvine, CA 92606

IMMEDIATE job interviews will be arranged for qualified candidates.

Job Requirements:

  • Handle incoming customer service calls
  • Dispatch incoming customer phone calls
  • Accept customer calls and return customer
  • Maintain customer service related information for customer accounts
  • Ensure quality customer service and customer satisfaction
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