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Support Services Representative Lead

Kansas Hospital Association

This is a Full-time position in San Francisco, CA posted November 30, 2020.

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Search Browse Explore Your Job Alerts Your Saved Jobs 0 SAVE nSupport Services Representative Leadn n Conifer Health Solutions n Application By using this feature you agree to our Terms and Conditions and Privacy Policy .

Details Posted: January 15, 2021 Location: Frisco, Texas Show Map Salary: Open Discipline: General Nursing nn As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide.

We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare.

Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare.

Are you ready to be part of our solutions?

Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!

nn nn JOB SUMMARY n Responsible for providing advanced clerical support services to the Support staff.

Also responsible for providing daily functional assistance Support Services Representatives, and Support Services Supervisors by being the first line of support for operational concerns and questions.

nn nn ESSENTIAL DUTIES AND RESPONSIBILITIES n Include the following.

Others may be assigned.

nn nn ⢠Performs various clerical duties such as sorting correspondence, filing, photocopying and scanning and indexing documents.

Distributes all incoming department mail and maintains printers.

May print, mail and track appeals packets.

n ⢠Logs, researches and works returned checks.

Reviews for voids, escheats or reissues.

Responsible for resolving accounts on the Unclaimed Property Report (Escheat)n ⢠Assists with follow-up activities related to patient, guarantor and insurance company correspondence and returned refund checks.

Responsible for research and review of zero balance accounts with correspondence.

n ⢠Prepares and distributes pertinent reports to Manager and Supervisor.n ⢠Other duties as assigned by Management.

nn n n Qualifications: n nn KNOWLEDGE, SKILLS, ABILITIES n To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

nn nn ⢠Intermediate Microsoft Office (Word, Excel)n ⢠Intermediate understanding of business service functions including billing, collections, insurance, and appeals n ⢠Strong interpersonal, verbal and written communication skills, excellent listening skills, and organizational skills n ⢠Ability to work in fast pace environmentn ⢠Must have demonstrated an ability to learn within a short period of timen ⢠Ability to prioritize and manage multiple tasks n ⢠Healthcare terminologyn ⢠Customer Service skilllsn ⢠Data Entry and 10-key by touch nn nn EDUCATION / EXPERIENCE n Include minimum education, technical training, and/or experience required to perform the job.

nn nn ⢠High School Diploma or equivalentn ⢠3-5 years business office or related experience nn nn PHYSICAL DEMANDS n The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

nn nn ⢠Ability to sit and work at a computer terminal for extended periods of time nn nn WORK ENVIRONMENT n The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

nn nn ⢠Multiple workstations in close proximity nn Job: Conifer Health Solutions Primary Location: Frisco, Texas Job Type: Full-time Shift Type: Days n nnEmployment practices will not be influenced or affected by an applicantâs or employeeâs race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.

Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.nn Internal Number: 2105001402 About Conifer Health Solutions Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas with 112,000 employees.

Through an expansive care network that includes United Surgical Partners International, we operate 65 hospitals and approximately 510 other healthcare facilities, including surgical hospitals, ambulatory surgery centers, urgent care and imaging centers and other care sites and clinics.

We also operate Conifer Health Solutions, which provides revenue cycle management and value-based care services to hospitals, health systems, physician practices, employers and other clients.

Across the Tenet enterprise, we are united by our mission to deliver quality, compassionate care in the communities we serve.

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