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Workforce Planning & Analysis Manager

Hinge Health, Inc.

This is a Full-time position in San Francisco, CA posted February 12, 2021.

n n nn Hinge Health is pioneering the world’s most patient-centered Digital Clinic for back & joint pain.

Hinge Health’s Digital Clinic is the #1 musculoskeletal (MSK) solution for employers and health plans.

MSK conditions are the #1 medical spend for US employers.

Hinge Health is finally making it easier to bring expert-recommended care to millions of patients by being the first company to combine wearable-sensor guided exercise therapy with 1-on-1 health coaching, physical therapy, and patient education.

Only Hinge Health has clinically validated outcomes across 4 peer-reviewed studies showing reductions in: chronic pain, opioid use, anxiety, depression, absenteeism, and costly surgeries.

nn nn 4 in 5 employers with a digital MSK solution partner with Hinge Health and we are poised to triple our customer base again in 2020.

Hinge Health has raised $126M to date and has 450+ employees across our San Francisco, Portland, Minneapolis, Chicago, and remote offices.

nn nn As the Workforce Planning & Analysis Manager, you will be responsible for workforce forecasting, strategic workforce planning, and defining workforce hiring targets across all our workforce types including coaches, physical therapists, and physicians.

The objective of the role is to ensure we have the appropriate workforce numbers and flexibility to meet demand both in the short
– and long-term.

As part of the role, your key responsibility will be to develop and maintain the requisite tooling and processes to achieve this.

nn nWHAT YOU’LL ACCOMPLISHn Forecasting: Forecast short-term and long-term workforce supply to 95% confidence interval across our 3 workforce categories (coaches, PTs, physicians), including developing and implementing the requisite tools in a scalable and user-friendly way Supply/demand matching: Collaborate with Client Success and Care Teams to define processes to match supply/demand such that 90% of weeks do not have wait-times Ensure the organization can service all states: Ensure 50 states have appropriate PT and physician staffing such that 90% of weeks do not have wait-times.

This includes tracking and forecasting of licensing requirements across all states nWHAT WE’RE LOOKING FORn Workforce planning experience: 3-5 years of experience workforce forecasting and management in a relevant industry Strong quantitative and modeling skills: experience analyzing, interpreting, and summarizing complex data as it pertains to staffing supply and demand Strong communication skills: ability to explain complex problems (e.g.

modeling problems) in a simple way and educate the organization along the way Experience working cross-functionally: this role will require you to work closely with Care teams, FP&A, and Biz Ops Attention to detail: the robustness of Hinge Health’s supply forecasting is key to the company’s operational efficiency.

To be successful in this role you will need a meticulous attention to detail  nBONUS POINTSn Experience with workforce management tools Experience with FP&A forecasting tools nWHAT SHAPES OUR COMPANYn Trust: We trust our teammates to always act in the team and company’s best interest.  Hustle: We’re creative, we’re unrelenting, we find a way.

Effective communication: We’re prompt and concise.  Learn-it-all (vs know-it-all): We’re always willing to learn.  Frugal: We don’t waste money and especially not time nWHAT YOU’LL LOVE ABOUT USn Competitive compensation with meaningful stock options Medical, Dental, Vision, Disability and Life Insurance (We cover 100% of your premium and 75% for your dependents)  FSA/HSA accounts Family & fertility benefit through Maven Clinic 401K match  3 months paid parental leave Professional Development budget  Monthly wellness benefit Generous mental health stipend Noise-cancelling headphones Work from home policy Opportunity to join a fantastically talented, diverse, and passionate team at a pivotal time in the company’s lifecycle If you’re interested
– we’d love to hear from you.

No recruiters, please.

nn Hinge Health is proud to be an Equal Employment Opportunity and Affirmative Action employer.

We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.  nn nn We celebrate diversity and are committed to creating an inclusive environment for all employees.

nn n n

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